CQC and Friends & Family

The South Lawn Medical Practice was last visited  by the Care Quality Commission (CQC) in May 2018.    You can view our report and find more information about our rating here:

We are thrilled with the results of our latest Patient Satisfaction Survey - released July 2022 - you can view the full report here:

https://gp-patient.co.uk/compare?practices=L83084#

Some areas where we are especially proud to score highly are as follows:

89% of respondents find it easy to get through to this GP practice by phone
National result: 53%

88% of respondents describe their experience of making an appointment as good
National result: 56%

90% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)
National result: 65%

Thank you to everyone who completed a feedback form!

Did you know that you can now leave anonymous feedback about our practice?

You can visit our NHS Choices page and leave feedback for us online by using the following link:

https://www.nhs.uk/Services/GP/LeaveReview/DefaultView.aspx?id=40524

There are also forms and a ballot box located in the reception area next to the check in machine. Please ask a member of the reception team if you would like assistance with completing this.

Alternatively - please complete the form here 

website/L83084/files/Friends and Family response slip.doc

and email this back to us at slmp@nhs.net

 

Many thanks for your help with this.



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website