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Please note we will be closed between 12.30 and 1.30pm on Tuesday 8th June 2021 for staff training - we will reopen at 1.30pm

As the weather turns warmer we are expecting more visitors to the area which could lead in increased pressure on our hospitals and services.  111 can be used for any non life threatening emergency and is available to residents and visitors alike.   There is more information in the link below:

  Have a worry free visit to Devon

ADVANCE NOTICE

 We are holding a Covid-19 vaccination clinic here at SLMP on the afternoons of Wednesday 9th and 16th June 2021 - please be patient with us and if your query is non urgent please consider contacting us at a different time.

Memo from the SLMP Partners 17th May 2021 

The Partners at the practice are fully aware of the current guidance from NHS England

 To that end the Reception is fully open, which it has been throughout the pandemic, but we ask that patients are aware that social distancing is still a legal requirement and safety precaution, and so there may be a wait to enter reception if too many people are in the reception area, and it is important that people socially distance whilst waiting to enter the surgery. This may require queuing outside if too many people are in the building.

It is also very important that people do not attend the surgery in person if they or any member of their household has any symptoms of Covid 19. These include any new cough, any fever or any loss of sense of smell or taste. Any one of these symptoms could be attributed to Covid and if this is the case you should get a test and not attend the surgery.

 We have been offering face to face appointments throughout the pandemic when this has been clinically necessary, and when patients cannot be managed safely or effectively by using telephone or video appointments. We are still in a situation where we need to limit the number of people in the building at any one time to keep all staff and patients safe, and so we will continue to operate a system where the face to face appointments will be allocated on the advice of a doctor, either following an Econsult, telephone appointment or after discussion with another health care professional eg the practice nurse.

If the patient feels strongly that they need to see a doctor face to face we will of course accommodate this if appropriate and safe to do so. The more information that can be passed to the doctor – either via an Econsult or through the receptionist booking the telephone appointment- the more effectively the doctors can prioritise the calls.

We understand that there are frustrations with long waits, but please appreciate that the service is currently extremely busy and both the receptionists and doctors are making every effort to provide a good service whilst complying with the current recommendations.

 

If you need urgent advice from your GP pleaslivee use the Econsult option here ->  

Please bear with us during this busy time as we do our best to provide essential services in the face of unprecedented demand, and pressures on staff time and resources. 

Thank you.

Please note - from Friday 24th July 2020 we have asked patients and visitors attending the Practice to wear a face covering - this does not have to be a face mask, a scarf or bandana that covers the nose and mouth is adequate. 

Your covering should remain in place whilst you are inside the Practice building and waiting room and you should try to avoid touching your face and adjusting the covering as much as you can.

This is in line with current Government advice on the use of face coverings in indoor places and on public transport and is in place for the protection of you, other patients and the Practice Team.

Thank you for being considerate with our request.

Guidance note for patients requesting exemption letters for wearing face masks

Some patients might be understandably anxious about the Government’s recent announcements around the use of face masks in various public settings.

GPs are not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask, whether in regard to their use on public transport or in any other setting as required by legislation.

The Government guidance on exemptions suggests there is no requirement for evidence for exemption, therefore it is sufficient for an individual to self-declare this.  Further information is available here:  https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own  

and easy read information here: https://www.keepsafe.org.uk/mask

Please do not come into the Practice to ask the administrative staff to assist with exemption cards - they are unable to assist and you will be asked to return home.

The South Lawn Medical Practice

 

We are a friendly, dedicated team committed to providing excellent health care for you, your family and your future.

Our doctors and nurses take pride in offering the highest standard of patient-centred healthcare.  We offer appointments for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Our practice also takes part in high quality medical research, which helps to improve the health and wellbeing of the nation.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.

Please have a look around and do send us some feedback if you like.

Change to opening times

From the start of February 2020 we will be offering early morning appointments 2 days a week.  There will be appointments available between 7.30am-8am with the GP's and the Practice Nurse Team.  Please speak to one of the receptionists if you would like to book an early appointment, they are also able to be booked online if you prefer.

The phone lines will not be changing so you won't be able to contact us by phone until 8.30am.

Exeter Primary Care offer extended hours. Contact the sugery to bookExeter Primary Care

This Practice is a member of Exeter Primary Care.

For more information please visit EPC’s website at www.exeterprimarycare.co.uk 

Patients in Exeter can now see a GP or a nurse 7 days a week as Exeter Practices join forces to provide increased cover at weekends and weekday evenings. Participating practices across the City now open on a rota basis on a Saturday and Sunday (9.00 am – 5.00 pm) and weekday evenings (Monday-Thursday) between 6.30pm and 8.00 pm. Early morning cover between 7.00am and 8.00am is being trialled on Friday mornings. For more information and details of opening times please visit: www.exeterprimarycare.co.uk/uncategorized/exeteropeningtimes 

Access

disability logoThe Premises have been designed to allow easy access for the disabled. All patient treatment and administration areas are on the ground floor. There are two ground floor toilets for the disabled. A loop system is provided in the waiting room for people with hearing difficulties. The receptionists are happy to provide assistance to people with vision or hearing impairment. Please let the receptionists know if assistance is required. Please see the "Improving Access" section of our website for more information.

 

If you use our online services to order medicine or book appointments, you can now use an app to view access your account via your smart phone.

Details about the app are available online — search for “SystmOnline - the patient health management app” . There is also a link provided on the "appointments" and "prescriptions" tabs of our website.

(Site updated 07/06/2021)
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